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Why can't I see my shifts?

Why you might not be able to see shifts you think you should be able to see

Chris Jones avatar
Written by Chris Jones
Updated over 3 weeks ago

On your Dashboard

1. You aren't looking at the correct site - check the site dropdown at the top left

2.You aren't looking at the correct date range

3. You've turned off showing your shifts

On the roster page

You are using a view that doesn't show the shifts you want to see

Anywhere

  1. Your shifts haven't been published yet

    • non-admin users typically can't see unpublished shifts that are in draft state. Maybe your admin hasn't published them yet?

  2. You don't have the correct permissions

    • you might not have the permissions to see the shifts at all

    • you might not have permissions to see the shifts based on their status - example, they are in draft state

What to do? Talk to your administrator

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