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Navigating HosPortal - Direct Messages

HosPortal's Direct Message page lets you send SMS and email messages to colleagues, track delivery status, and contact both HosPortal and non-HosPortal users.

Written by Ammar Alsatrawi
Updated this week

Feature Summary

The Direct Message page allows you to send SMS and/or email messages to colleagues and track delivery and read status.

When to Use This

  • To contact colleagues directly via SMS or email from within HosPortal.

  • To send messages to staff on a specific roster or roster group on a specific day.

  • To contact people who are not HosPortal users.

Note: Depending on your permissions, you may only be able to send email, not SMS.

Key Features

Track function

  • Records all email and SMS messages you have sent.

  • Shows transmission status for all messages.

  • Shows open/read status per recipient for emails.

Send to roster

  • Send a message to all staff on a particular roster or roster group on a particular day.

Phone book

  • Stores contact details for non-HosPortal users you communicate with regularly.

Email formatting

  • All emails can be formatted and include hyperlinks.

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